Reference

Terms That Govern Your Account

These legal terms set out how pk888com operates your account, handles your data, and what applies when you use our platform via JazzCash, Easypaisa, or Raast. Access is subject to local law and available only where permitted in your region.

Account EligibilityData & PrivacyPayment ConditionsUser RightsContact & Disputes
pk888com Terms That Govern Your Account
DATA & ACCOUNT SECURITY

How We Protect Your Account and Data

We take a straightforward approach to data: collect what is needed to run your account, secure it properly, and give you clear ways to access or remove it. Here is what that looks like in practice.

Data We Hold

We store your registration details, transaction history, and device session data. Payment credentials for JazzCash, Easypaisa, and Raast are never stored on our servers — those stay with your wallet provider.

Cookies and Session Tracking

We use session cookies to keep you logged in across pages and analytics cookies to understand how the platform is used. You can manage cookie preferences from your browser settings at any time.

Account Security Steps

Login uses OTP verification sent to your registered mobile number. If you notice unrecognised activity, change your password immediately and contact support — we can freeze the account while we investigate.

Data Retention and Removal

Account data is retained for as long as your account is active and for a period after closure as required by applicable law.

LEGAL CONTACT PATHS

Reach Us on Legal or Account Matters

If you have a question about these terms, your account status, or a payment dispute, our support team handles legal queries through the channels below. We aim to respond to formal legal requests within a reasonable timeframe.

Team online

Live Chat

Open the chat widget from any page on pk888com. For account or legal queries, select the Account & Legal option so your message reaches the right team without delay.

Email Support

Send detailed legal or account queries by email. Include your registered account ID and a clear description of the issue so we can locate your record and respond accurately.

Account Help Centre

Log into your account and navigate to Help to submit a formal request. This path is the most direct route for disputes tied to a specific transaction or account action.

Common Questions About These Terms

These are the questions we hear most often about account eligibility, data rights, and how our legal terms work in practice.

Account access is available where local law permits. You must meet the age requirement in your jurisdiction and not be located in a region where access is restricted. We verify identity during account setup.

We collect your name, contact details, and account activity records. We do not store your JazzCash, Easypaisa, or Raast wallet credentials — those transactions are handled directly by your payment provider.

Yes. Log into your account, go to the Help section, and submit a data access request. We will compile your account and transaction records and send them to your registered contact within a reasonable period.

Contact us via live chat or email with your account ID and the transaction reference. For payment disputes involving JazzCash, Easypaisa, or Raast, we coordinate with the payment provider to trace the transfer.

We notify you of material changes before they take effect. Continuing to use your account after the update date means you accept the revised terms. You can close your account if you do not agree.

Data is retained for a period after closure as required by applicable law and for audit purposes. You can request deletion of non-mandatory data by contacting support through the Account Help Centre.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.